The Organization of WASA is headed by the Managing Director, assisted by the three Deputy Managing Directors i.e. DMD (Finance, Administration & Revenue), DMD (Operation & Maintenance), and DMD (Engineering). There are nearly 6200 WASA employees in various categories. WASA gets Revenue from Sale of Water, Sewerage and Acquifer charges.

The Provincial Government allocates share of property tax. The budget and increase in user charges is approved by the Government of Punjab. The sanction of expenditure and procurement is carried under financial rules of Government.

WASA Lahore is suppose to be an ideal organization that should provide quality service to its exceeding consumers expecting excellence of services through its devoted and committed staff. WASA Lahore would contribute towards making Lahore city cleaner and more environment friendly by:

• Offering quality consumer services in the field of Water Supply and Sewerage.
• Ensuring cost effective measures in Development works and operation & maintenance.
• Adhering to professional ethics and zero tolerance for corruption.
• Revenue generation at least sufficient to meet with the non development expenditure and to make the system self sustainable.
• Training and motivation of employees and to develop cooperation and communication at all levels.